Contact us
Questions about an order, a formulation or an ingredient — write to us and a person will reply. We are a small team and we read everything ourselves.
Email us
We reply within two business days. If your message is about an existing order, please include your order number — it looks like MYX-1042 and is at the top of your confirmation email. It is the quickest way for us to find you.
You may not need to wait for us
These three answer most of what people write in about.
Where is my order?
Look it up with your order number and the email address you ordered with.
Track your order →Questions about a formula
What our extracts contain, how to take them, and who should check with a doctor first.
Read the FAQ →Returns and refunds
How to cancel before dispatch, and what we do about a damaged or incorrect delivery.
Refund policy →
One thing we cannot help with
We can tell you exactly what is in a formula and how to take it, but we cannot give medical advice or tell you whether a product is right for your condition or your prescription. For that, please speak to a doctor or a qualified Ayurvedic practitioner — and do check with them first if you are pregnant, nursing, taking medication or managing a medical condition.